Chapter 19 · 17 Sept 2026 · 0:40

One fix. The jam moves uphill.

Fixing ski-resort bottlenecks

Following queues and collisions through my ski resort—and improving the flow.

Empty chairs left people waiting. Letting smaller groups board got them moving, but exposed crowded starts and collisions farther uphill.

I spread the starts and added earlier braking, then used a moving heatmap to watch how each fix changed the flow.